Job DescriptionJob Description
Benefits:- Life/disability insurance
- Unlimited PTO
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:
Jud Bennett - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Process insurance payments and follow-ups.
- Assist in handling incoming inquiries and maintaining customer records.
- Make changes and updates to auto and fire insurance policies.
- Engage in conversations with prospective and existing customers, and pivot to Life/Health products when applicable.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role preferred.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Great attention to detail.
- Coachable and able to adapt well to changes.
- High empathy personality with a positive attitude.
- Comfortable with engaging in sales conversations.
- Must be willing to obtain insurance licenses.
