Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I have over twenty-five years of experience in the insurance industry - fifteen years spent at State Farm Corporate Headquarters and the past ten as an Agent. That background gives me a deep understanding of both the corporate and customer sides of the business, and I bring that experience into creating a well-balanced, growth-oriented office culture.
Outside of work, I'm an active member of our parish and stay involved in my daughter's school community - I previously served as PTO President and currently act as the head room parent for the middle school.
I offer paid time off (including vacation, personal, and sick days), holidays, a benefits stipend, performance-based bonuses, license reimbursement, and clear opportunities for advancement. My office culture centers on professionalism, teamwork, and personal development - we work hard, support one another, and celebrate each other's success.
ROLE DESCRIPTION:
Casey Halsey - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.