Job DescriptionJob Description Job Title: Receptionist - Dental Office
Company: Robinwood Dental Center Location: Middletown, MD Employment Type: Full-Time
Position Summary: Robinwood Dental Center is seeking a full-time Receptionist to serve as the first point of contact for patients and visitors. This role is responsible for creating a welcoming, positive experience while supporting the daily operations of a busy dental practice. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Work Schedule: • Monday - Thursday: 8:00 AM - 4:30 PM • Friday: 8:00 AM - 1:30 PM
Key Responsibilities: • Welcome patients and visitors in a warm, friendly, and professional manner. • Check patients in for appointments and ensure accurate registration. • Explain and collect required patient paperwork. • Verify and update patient demographic and insurance information. • Answer incoming phone calls and assist patients with questions and scheduling needs. • Schedule patient appointments and manage office communications. • Perform a variety of administrative and office support tasks. • Contribute to a positive patient experience through a calm, caring, and professional demeanor. • Collaborate with clinical and administrative team members to support daily operations.
Qualifications: • High school diploma or equivalent required. • Previous customer service, receptionist, or administrative experience preferred but not required. • Excellent verbal and written communication skills. • Strong organizational skills and attention to detail. • Ability to multitask and prioritize responsibilities effectively. • Professional, positive, and dependable work ethic. • Ability to work independently and as part of a team. • Proficiency with basic computer applications and office technology.
Compensation: • $17.00 - $18.00 per hour, based on experience.
Benefits: • Uniforms provided. • Health insurance (High Deductible Plans) through CareFirst. • Dental services for employees and eligible family members. • Voluntary AFLAC plans. • Paid Time Off (PTO). • Paid Sick Leave. • Paid Holidays. • 401(k) Retirement Savings Plan with up to a 4% employer match. • Supportive team environment and positive workplace culture.
About Robinwood Dental Center: Since 2003, Robinwood Dental Center has provided exceptional dental care throughout Western Maryland. With locations in Hagerstown and Middletown and a team of more than 75 employees, the practice offers preventive, restorative, cosmetic, implant, orthodontic, and endodontic services. Robinwood Dental Center is committed to outstanding patient care, teamwork, ongoing training, state-of-the-art technology, and a welcoming environment for both patients and employees.
Equal Opportunity Employer: Robinwood Dental Center is an Equal Opportunity Employer.
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