Job DescriptionJob DescriptionDescription:
Full-Time CMA Toyota & Chevrolet of Martinsburg
Pay: $15.00 - $18.00 per hour
Be the First Impression of Our Dealership
CMA Toyota & Chevrolet of Martinsburg is seeking a friendly, professional, and customer-focused Automotive Receptionist to join our team. If you enjoy helping people, thrive in a fast-paced environment, and have strong communication skills, this could be the perfect opportunity to start or grow your career in the automotive industry.
What You'll Do
- Welcome customers and guests with a professional and friendly attitude
- Answer and direct a high volume of incoming phone calls
- Assist customers in connecting with the appropriate sales, service, parts, or administrative team member
- Provide exceptional customer service both in person and over the phone
- Support general administrative and clerical duties
- Maintain accurate customer information and data entry
- Assist with dealership communications, scheduling, and customer follow-up
- Help create a positive customer experience from arrival to departure
Requirements:
What We're Looking For
- Customer service, receptionist, front desk, hospitality, retail, or administrative experience preferred
- Excellent verbal and written communication skills
- Strong multitasking and organizational abilities
- Professional phone etiquette and interpersonal skills
- Ability to remain calm and courteous during busy periods
- Basic computer skills including Microsoft Office, email, and data entry
- Ability to learn dealership software and phone systems
- Reliable attendance and a strong work ethic
- Positive attitude and team-first mindset
- High School Diploma or equivalent preferred
Benefits
- Medical, Dental & Vision Insurance
- Employee Stock Ownership Plan (ESOP)
- Paid Time Off (PTO)
- Paid Holidays
- Employee Vehicle Purchase Program
- Employee Parts & Service Discounts
- 401(k) Retirement Savings Plan
- Company-Paid Life Insurance
- Career Growth Opportunities Within CMA
Why Join CMA?
At Carter Myers Automotive, we're proud to be an employee-owned company. Through our ESOP, eligible associates share in the success of the business while building long-term financial security. Whether you're beginning your career or looking for a new opportunity, CMA offers training, advancement opportunities, and a supportive team environment.
