Receptionist - State Farm Agent Team Member

Alex Rabb - State Farm Agent

Madison, Wisconsin

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Role details

Classification: Administration
Category: —
Work type: Part Time
Employment: Permanent
Country: United States
Location: Madison Wisconsin 53701

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Job description

Job DescriptionJob DescriptionBenefits:

Professional Development
Part Time
Opportunity for advancement
Bonus based on performance
Flexible schedule
Training & development

ROLE DESCRIPTION:
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.

QUALIFICATIONS:

Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.

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