C
Not Specified Permanent

White Plains, New York · USA job

Global Head of Proposals, Director - Services

Citigroup

White Plains, New York

Job description

Overview

As Global Head of Proposals, you will own the strategy, quality, and transformation of Citi's global proposals function for Treasury & Trade Solutions. You'll lead five regional clusters and a key vendor partner to craft high-impact, client-centric proposals. The role blends commercial leadership with AI-enabled transformation to improve win rates and efficiency. You'll shape how Citi competes at scale, driving continuous improvement and cross-functional collaboration.

Compensation / Benefits
  • hybrid work model
  • discretionary annual bonus
  • medical, dental, and vision insurance
  • 401(k) with company matching
  • paid time off
  • parential leave
Responsibilities
  • Define and execute the global proposals vision for Citi's Treasury & Trade Solutions across five regional clusters
  • Lead and develop regional cluster leaders to foster accountability and measurable results
  • Establish standards, governance, and quality metrics for proposal production
  • Design and deliver a global upskilling program on core product areas (cash management, trade finance, liquidity, payments, escrow, digital treasury tools)
  • Build an industry sector intelligence program to tailor proposals to client contexts
  • Oversee the outsourced vendor relationship including governance, SLAs, and quality
  • Drive adoption of generative AI, intelligent automation, and analytics to scale proposal production
  • Manage the global proposals budget to maximize efficiency and responsiveness
Key requirements
  • 15+ years of experience with 8+ years in managerial roles
  • Significant experience in proposals, bid management, or client-facing functions in financial services or a global institution
  • Proven track record leading large, globally distributed teams across geographies and time zones
  • Deep knowledge of treasury, trade, and transaction banking products
  • Experience managing outsourced/vendor relationships at scale with contract governance
  • Exceptional written and verbal communication with client-centric narrative capabilities
  • Strong analytical mindset using data to guide resource allocation and improvements
  • Experience leading large organizational transformation and technology adoption
  • Bachelor's degree required
  • strong communication skills
  • leadership and people development
  • strategic thinking
  • AI-enabled transformation
  • advanced analytics
  • vendor management

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