Overview In this role you will drive growth within major Industrials accounts by building executive relationships and understanding sector needs. You will pursue cross-sell opportunities across audit, tax, and consulting services, coordinating internal resources to deliver industry-informed solutions. You'll act as a strategic advisor to strengthen loyalty, increase revenue, and support RSM's Industrials objectives. The position offers exposure to multi-service engagements and senior-level stakeholder interaction in a dynamic, client-centric environment. This is a chance to shape integrated service delivery for a high-impact sector.
Compensation / Benefits- competitive benefits and compensation package
- flexible schedule
- opportunity to work with cross-functional teams
- annual performance and incentive opportunities
Responsibilities- Develop and execute strategic account plans for 8-15 assigned Industrials key accounts with revenue targets and cross-sell initiatives
- Conduct quarterly account reviews with internal stakeholders to identify expansion opportunities and design integrated service solutions
- Map executives and decision-makers to enable multi-threaded engagement across the client
- Transition single-service clients to multi-service partnerships by linking challenges to integrated capabilities
- Drive year-over-year revenue growth through renewals, upsells, cross-sells, and new service opportunities (target 10-15%)
- Identify high-value expansion opportunities and industrial sector challenges such as supply chain disruption and regulatory compliance
- Develop and present multi-service value propositions to C-suite executives with ROI scenarios
- Forecast and manage expansion revenue pipeline with quarterly reviews
- Serve as primary contact and strategic advisor for assigned accounts with deep sector knowledge
- Conduct quarterly business reviews and executive reviews to report performance and trend insights
- Maintain ongoing client contact cadence to anticipate evolving needs and expansion triggers
- Build multi-threaded relationships across units and geographies to increase wallet share
- Secure client advocacy through testimonials and referrals; develop thought leadership
- Lead cross-service initiatives by coordinating audit, tax, and consulting teams to address client priorities
- Collaborate with practice leaders to design integrated solutions leveraging full capabilities
- Manage internal sales process including proposals, competitive assessments, and multi-practice client meetings
- Track product/service line penetration and monitor progress toward multi-service status
- Develop and monitor account health, renewals, and risk mitigation
- Collaborate with delivery teams to ensure service excellence and measurable outcomes
- Stay updated on Industrials market trends and benchmark data to inform client conversations
- Provide market insights and competitive intelligence to position RSM as a strategic partner
Key requirements- 7+ years of account management or strategic sales experience in professional services or mid-market B2B, preferably Industrials
- Deep knowledge of audit, assurance, tax, consulting services and the Industrials sector
- Strong consultative selling and relationship-building with ability to diagnose challenges and articulate ROI
- Mastery of strategic account planning and multi-threaded relationship management
- Excellent cross-functional coordination and internal stakeholder leadership
- Advanced proficiency with M365, CRM analytics, and business intelligence tools
- Excellent communication, presentation, and negotiation skills for C-suite audiences
- Proven ability to build C-level relationships and influence senior decision-makers
- Experience with cross-selling or multi-service expansion and growing wallet share
- Bachelor's or Graduate degree (preferred); CPA, CFA or relevant credential is a plus
- Relationship-building
- Strategic thinking
- Communication
- M365
- CRM analytics
- Business intelligence tools
