Overview In this role you advise insurance executives and lead teams on business process reimagination, optimization, and AI-driven automation. You will drive end-to-end BP refactoring and digital transformation programs for insurers across multiple product lines. Collaborating with cross-functional teams, you shape future-state solutions and implement intelligent automation to deliver measurable outcomes. This is a growth-focused role with a clear impact on clients' operations and strategic goals.
Compensation / Benefits- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- 401(k) plan and contributions
- Paid holidays plus Paid Time Off
Responsibilities- Advise clients at senior levels and manage client relationships
- Lead and mentor project teams on BP reimagination and automation engagements
- Conduct process discovery and assessment to identify optimization opportunities
- Design and deliver end-to-end current-to-future state solutions
- Oversee end-to-end automation programs using RPA, IDP, AI/ML, and related tools
- Facilitate agile delivery and collaborate with cross-functional stakeholders
- Deliver high-quality outputs on time and contribute to practice-building
- Engage in business development and expand client opportunities
Key requirements- 5+ years of relevant experience with a P&C insurer or comparable consulting services
- Experience across underwriting, claims, new business, and policy servicing
- Proficiency in BPMN tools and automation platforms (e.g., UiPath, Blue Prism, Automation Anywhere, Pega Robotics, Appian)
- Experience with AI/ML, IDP/iOCR, chatbots, GenAI
- Agile / Scrum / Kanban experience
- Strong client relationship and presentation skills
- Ability to work in a global delivery model
- Bachelor's degree or foreign equivalent
- Authorized to work in the United States without sponsorship
- Client relationship-building
- Effective communication and facilitation
- Independent, proactive work style
- RPA
- RDA
- IDP / iOCR
