A
Not Specified Permanent

Jersey City, New Jersey · USA job

Senior Manager, US SME Sales Collateral

American Express

Jersey City, New Jersey

This job is no longer available — it was removed from the JobsMint Pro catalog and cannot be applied to. Location: Jersey City, New Jersey · 07097

Job description

Overview

As Sr. Manager, US SME Sales Collateral, you will own the field collateral strategy and roadmap for the US SME segment, aligning with Sales, Product, Legal, and Compliance to deliver high-quality, compliant assets. You will lead end-to-end development, governance, and deployment, driving cross-functional adoption to impact business goals. Your role includes scaling operations, managing a small team, and ensuring asset availability in the Field Resource Center. This is a strategic enablement role that shapes how we back US SME growth.

Compensation / Benefits
  • bonus
  • benefits
  • hybrid work
Responsibilities
  • Own and evolve the field collateral strategy and roadmap, translating priorities into effective field marketing assets
  • Lead development, governance, and execution of collateral with Sales, Product, Legal, and Compliance
  • Drive adoption and measure impact beyond asset usage to inform future investments
  • Manage external agency partners to deliver compliant, on-brand collateral
  • Coordinate cross-functional timelines, approvals, risks, and executive communications for on-time delivery
  • Lead and develop Sr. Analyst and Marketing Operations Analyst; ensure asset availability in the Field Resource Center
  • Serve as Collateral SME within GLAMM to share best practices and processes
  • Enhance operational governance for MCM, including record retention, SOPs, control updates, and risk initiatives
Key requirements
  • 5+ years of relevant experience
  • Strong project management and detail orientation
  • Collaborative influencer who drives success across business units
  • Excellent written and oral communication skills; comfortable with executive interactions
  • Growth mindset, proactive, autonomous
  • Team player with a positive demeanor
  • Significant marketing strategy, content development and partnership management experience
  • Proven analytical and strategic thinking in content development
  • collaboration
  • influence
  • communication
  • project management
  • marketing operations
  • content development

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