Overview In this role, you will lead product strategy for the Interconnected Experience portfolio, aligning cross-functional teams to deliver customer- and associate-focused improvements at enterprise scale. You will shape the vision for and app experiences, turning customer insights into prioritized roadmaps and measurable outcomes. You'll coach a high-performing product leadership team and partner with senior stakeholders to drive value across the enterprise. This is a chance to influence product direction, vendor partnerships, and the overall customer journey in a fast-paced, multi-divisional environment.
Responsibilities- 40% Strategy & Planning: drive overall product strategy, prioritization and sequencing of the roadmap to deliver customer value and growth; collaborate with functional and technical leaders to define required capabilities; participate in enterprise roadmap planning and stay informed on market trends and best practices; manage strategic vendor relationships as needed.
- 20% Operations: monitor product performance and ensure PM practices align with priorities and KPIs; track value delivery and provide transparent visibility across stakeholders; drive operating excellence and internal customer satisfaction.
- 20% Enablement: define and promote a strong product management discipline for the domain; advocate for customer-backed design and value-based prioritization; foster user empathy and a clear vision among the team; enable decision-making and a culture of innovation.
- 20% People Development: develop and mentor product leaders; attract and retain talent; conduct performance reviews and support development plans; lead and coordinate strategic direction for staff
Key requirements- Experience leading product organizations in eCommerce or consumer/Pro experiences, with exposure to mobile platforms (iOS/Android)
- Proven track record of building, leading and scaling high-performing product teams within fast-paced, multi-division enterprises
- Ability to define and execute compelling value propositions, ownership of vision, KPIs and measurable outcomes
- Deep domain knowledge enabling data-driven decision-making and informed prioritization across complex portfolios
- Strong executive communication: influence stakeholders and demonstrate product management value across the organization
- Proven ability to build trust and alignment with cross-functional and technical leaders (Engineering, Design, Marketing, Sales, Executives)
- Experience managing strategic vendor and partner relationships
- Leadership experience coaching and developing managers and senior product leaders
- Executive communication
- Strategic thinking
- Cross-functional collaboration
- Data-driven decision making
- Portfolio and roadmap management
- Vendor and partner relationship management
