Overview As Director of Housing and Residence Life, you provide strategic leadership for the university's residential housing program, overseeing operations, occupancy, programming, student conduct, budgeting, staff development, and emergency coordination. You partner across Academic Affairs, Student Affairs, Facilities, IT, and Campus Safety to deliver high-quality living-learning experiences that support student engagement, safety, and success. You will drive long-range planning and continuously improve housing systems and policies. This role is pivotal to fostering a safe, inclusive, and engaging residential community.
Responsibilities- Lead and oversee all housing and residence life operations
- Manage housing programs for on-campus residents
- Forecast and analyze occupancy, retention, and utilization trends
- Develop policies for housing applications, contracts, room assignments, waivers, and occupancy management
- Set long-range goals and strategic initiatives for Housing and Residence Life
- Direct departmental budgeting and fiscal stewardship
- Oversee housing management software systems, training, and reporting
- Coordinate room assignments and meal plan processes per regs
- Recruit, hire, train, supervise, and evaluate staff
- Develop residential programming enhancing student engagement, academics, leadership, and community standards
- Collaborate with Academic Affairs/Student Affairs on living-learning opportunities and co-curriculars
- Oversee student conduct processes and coordinate with university officials on behavioral concerns
- Serve on committees such as the Behavioral Intervention Team (BIT)
- Respond to emergencies and critical incidents; participate in on-call rotations
- Coordinate with Campus Safety, local law enforcement, and emergency responders for safety
- Coordinate access control and housing security with IT and Campus Safety
- Collaborate with Facilities for maintenance, capital projects, and readiness of residence halls
- Arrange housing for conferences, camps, and special events
- Prepare occupancy, retention, student satisfaction, and effectiveness reports
- Ensure compliance with university policies, state regulations, and federal laws
Key requirements- Strong leadership, organizational, and management capabilities
- Ability to supervise, motivate, and develop staff
- Excellent project management and strategic planning skills
- Outstanding verbal, written, and interpersonal communication
- Public speaking and presentation abilities
- Ability to build effective relationships with students, faculty, staff, parents, and partners
- Data analysis skills for informed housing operations decisions
- Knowledge of residence life operations, student conduct, crisis management, and emergency response
- Proficiency in housing management systems and Microsoft Office
- Ability to maintain confidentiality and exercise sound judgment
- Minimum five years of progressively responsible experience in Housing/Student Affairs
- Minimum three years of supervisory experience
- Experience with housing operations, occupancy management, student conduct, and budget administration
- Experience handling crises and emergencies
- Experience using housing management software
- Leadership
- Communication
- Collaboration
- Housing management systems
- Microsoft Office
- Data analysis
