Overview In this role you will lead large ServiceNow client implementations and shape the architectural direction to align with client goals. You will work with senior stakeholders and cross functional teams to deliver high impact platform solutions, mentor peers, and drive growth through business development. You'll stay current with ServiceNow advancements and foster a collaborative, learning oriented culture that scales client impact. This is an opportunity to influence strategic technology programs within a premier advisory practice.
Compensation / Benefits- Comprehensive benefits package
- 401(k) with options
- Medical and dental plans, vision coverage
- Disability and life insurance
- Well being benefits
- Paid time off and holidays
Responsibilities- Lead ServiceNow client implementations across multiple workstreams (planning, design, development, testing, and post go live support)
- Provide strategic architectural vision for ServiceNow deployments aligned with business goals and standards
- Stay up to date with ServiceNow capabilities and platform updates
- Engage with decision makers to define roadmaps and ensure delivery aligns with strategy
- Provide guidance, training, and mentorship on ServiceNow operations, upgrades, and development
- Lead business development: identify opportunities, develop proposals, and coordinate cross line resources
- Oversee management and development of solution areas within ServiceNow to meet evolving client needs
- Manage engagements per KPMG financial/cost policies
- Mentor a high performing team and drive continuous improvement of systems and processes
- Maintain key client relationships and pursue cross sell of other KPMG services
- Build internal networks within KPMG to leverage firm wide capabilities for client solutions
Key requirements- Eight years of ServiceNow technology consulting experience
- Experience leading and managing systems integration projects with alignment to strategic objectives
- ServiceNow Certified System Admin (CSA) or Certified Technical Architect (CTA) preferred
- Bachelor's degree in an appropriate field
- Proven success leading five or more ServiceNow projects
- Excellent analytical, data analysis and presentation skills; strong problem solving and strategic thinking; ability to present complex information to executives
- Travel flexibility
- Authorized to work in the U.S. without visa sponsorship now or in the future
- Analytical mindset
- Problem solving
- Strategic thinking
- ServiceNow platform expertise
- Architectural design and strategy for ServiceNow implementations
- Knowledge of platform updates and enhancements
