Overview As Quality Manager you drive quality excellence in a high-volume corrugated packaging plant. You will partner with operations, commercial teams, suppliers, and customers to ensure products meet quality and performance standards and to elevate customer satisfaction. You lead continuous improvement initiatives, root-cause problem solving, and food safety programs, shaping quality culture across the plant. This role combines technical leadership with cross-functional collaboration to deliver measurable quality outcomes and safer processes. You will report to plant leadership and influence overall plant performance.
Compensation / Benefits- Competitive compensation package
- Comprehensive medical, dental, and vision coverage
- Retirement savings program
- Paid time off and holidays
- Career advancement opportunities within a large manufacturing network
- Ongoing professional development and leadership growth opportunities
Responsibilities- Lead continuous improvement initiatives focused on quality, process control, yield, and defect reduction
- Develop and implement quality programs to boost manufacturing performance and customer satisfaction
- Collaborate with internal and external customers to address quality concerns and meet expectations
- Drive root cause analysis and corrective actions for quality issues
- Lead employee training on quality systems, standards, and best practices
- Champion food safety and product stewardship programs facility-wide
- Facilitate quality-focused meetings and cross-functional improvement projects
- Prepare and present quality performance metrics to plant leadership
- Monitor supplier performance and ensure incoming materials meet specs
- Track and communicate key quality indicators and trends
- Support facility safety initiatives as a plant leadership team member
- Oversee calibration and maintenance of inspection and measuring equipment for quality compliance
- Manage production data collection, customer complaints, and quality reporting systems
Key requirements- Leadership experience in quality systems and process improvement in a manufacturing, packaging, paper, or related environment
- Experience with Root Cause Analysis (RCA) or similar problem-solving methodologies
- Strong customer-facing communication of quality issues, corrective actions, and performance updates
- Experience with Quality Management Systems (QMS)
- Excellent analytical, communication, and leadership skills
- Authorization to work permanently in the United States without sponsorship
- leadership
- communication
- analytical thinking
- Quality Management Systems (QMS)
- Root Cause Analysis (RCA)
- Statistical Process Control (SPC)
