Overview In this role you drive online vehicle sales and customer retention for the dealership, coordinating promotions and digital storefronts. You'll build relationships with customers and staff to streamline the online buying journey and hit monthly and annual online sales goals. You will lead prospecting and follow-up processes, coach the sales team, and collaborate with vendors to maximize online leads. This position offers hands-on impact in elevating the car-buying experience and profitability in a fast-paced, customer-focused environment.
Compensation / Benefits- weekly pay
- paid holidays and PTO
- paid training
- medical, vision, dental insurance
- 401k with company match
- stock awards (select roles)
Responsibilities- Forecast and pursue online sales goals for the Internet department
- Coordinate Internet promotions and advertising
- Research and liaise with online auto-buying services and dealership promotion partners
- Maintain and update the dealership website to attract visitors
- Enforce policies focused on customer satisfaction and image
- Develop, implement, and monitor a prospecting and sales control system
- Promote teamwork across sales, delivery, and follow-up processes
- Follow up on Internet leads daily
- Build rapport with customers to generate referrals
- Provide training and support to sales staff on Phone & Internet skills and assist in closing sales
- Manage online inventory and incentives
- Collaborate with third-party vendors (AutoTrader, ) to boost leads
- Handle desk deals and conduct takeovers to maximize deal potential
- Interact with local and national vendors and manufacturer representatives
Key requirements- Prior Automotive sales experience
- Ability to create and sustain customer relationships
- Strong computer and phone skills (Internet, MS Outlook, CRM)
- Ability to coach, develop and motivate sales staff
- Desk deals for sales professionals and manage T.O.s
- Must be at least eighteen years old
- Valid Driver's License
- Ability to pass pre-employment screens (background & drug test)
- customer-focused
- teamwork
- relationship-building
- Internet navigation
- MS Outlook
- CRM
