Overview As Metro General Manager, you will own the performance of a large field organization across sales, operations, service, and project delivery in a metropolitan market. You drive growth, profitability, customer satisfaction, and employee engagement while developing leaders and strengthening strategic customer relationships. You will lead cross-functional teams to deliver safe, high-quality, and efficient building solutions, shaping the local market to align with Johnson Controls' growth objectives. This role offers impact at scale with a clear focus on safety, compliance, and continuous improvement.
Compensation / Benefits- bonus plan
- competitive benefits package
- salary range disclosed
- opportunity for leadership development
Responsibilities- Drive growth, profitability, and customer experience for the metro business
- Develop and execute local market strategies aligned with company growth objectives
- Own P&L, budgeting, forecasting, and resource planning
- Improve revenue, margin, and operational efficiency across sales, service, and project delivery
- Lead and coach cross-functional teams (sales, operations, service, project management)
- Build executive-level relationships with customers, partners, and stakeholders
- Support disciplined service delivery, project execution, inventory management, and cost control
- Identify market trends and customer needs to inform business decisions
- Develop future leaders and foster an inclusive, high-performing culture
- Champion safety, compliance, and quality standards across all activities
Key requirements- Bachelor's degree in relevant field
- 10+ years of progressive leadership experience in HVAC, building automation, controls, mechanical services, construction/industrial services
- Experience leading geographically dispersed teams and large operations
- Proven success managing a substantial P&L and driving sustainable growth
- Strength in strategic planning, operational leadership, and financial management
- Experience leading sales, operations, service, and project execution functions
- Strong executive presence and ability to influence at multiple levels
- Excellent communication, coaching, and relationship-building skills
- executive presence
- communication
- coaching
- HVAC
- building automation
- controls
