Overview In this Manager role within PwC's Health Services Operations practice, you guide payer modernization and operational transformations that improve business and supply chain performance. You lead client engagements, shape strategic plans, and mentor teams to deliver high-quality outcomes. You drive innovative, data-driven solutions while upholding integrity and a collaborative culture. You will work with diverse teams to push continuous improvement and meaningful impact in health services operations.
Compensation / Benefits- medical
- dental
- vision
- 401k
- holiday pay
- vacation
Responsibilities- Lead strategic planning and execution of operations consulting initiatives in health services
- Manage client service accounts and drive engagement workstreams with supervision of teams
- Apply analytical thinking and data analytics to boost operational performance
- Implement process improvement and optimization to support payer modernization
- Develop and coach teams to deliver quality service and achieve excellence
- Facilitate stakeholder engagement and relationship building for service delivery
- Apply change management techniques to drive transformation
- Oversee logistics management and project resource planning to maintain quality
- Promote curiosity and learning agility to foster continuous improvement
Key requirements- Bachelor's degree
- 6+ years of experience
- Demonstrated analytical thinking and business data analytics
- Experience with business transformation and change management
- Strong operations management and process optimization skills
- Ability to establish quality service delivery models and engage stakeholders
- Leadership experience with coaching and feedback
- leadership
- coaching and mentoring
- stakeholder engagement
- analytical thinking
- business data analytics
- change management
