Overview As PMM, Launch Manager, you will orchestrate monthly product drops and biannual launches, shaping PagerDuty's market introductions. You'll align cross-functional teams to execute end-to-end launch plans, improve processes, and ensure timely delivery. Your work directly supports product marketing, campaigns, and engineering to scale our SaaS offerings. This role offers impact through strategy, planning rigor, and collaboration in a fast-paced, hybrid environment.
Compensation / Benefits- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP
- Paid parental leave
Responsibilities- Coordinate and drive launch activities with PMMs and enablement to reach joint decisions
- Engage across product marketing, campaigns, communications, social, web and field enablement to plan monthly products and major launches
- Meet deadlines via proactive problem solving, clear goals, and strong program management
- Create, maintain and communicate accurate launch plans to task owners and stakeholders
- Lead launch planning, retrospectives and status meetings
- Partner with product marketing and product management across multiple product lines
- Identify and streamline processes to improve efficiency and scalability
- Communicate plans, goals and status clearly to stakeholders and the launch team
Key requirements- 5+ years of product marketing and product launch experience with software or technology products
- Bachelors degree in marketing, business, or IT
- Proven background in project/program management; ideally software launch/release management
- Experience with cross-functional teams including Product Marketing, Sales, Pre-Sales, Global Communications, Product Management and Engineering
- Very strong written communication skills
- Excellent people and project management skills
- Strong problem solving and critical thinking skills
- Adaptability, collaboration and driver-mindset
- strong written communication
- people and project management
- problem solving
- project/program management
- launch planning and execution
- cross-functional coordination
