Overview In this role you will drive quality and reliability data analysis for AMD's datacenter GPU products, presenting insights to management and customers to boost satisfaction and confidence. You'll collaborate across Global Operations, engineering leadership, and sales to debug and resolve system-level issues from firmware to applications. You'll manage multiple streams to tight deadlines and influence suppliers to meet quality targets. This high-visibility position leverages your technical depth in server CPUs and data analytics to impact product quality across the lifecycle.
Responsibilities- Serve as the customer interface for quality and reliability topics
- Lead cross-functional activities across design, platform, operations, and customer bring-up and manufacturing
- Communicate technical results clearly and drive issues to closure
- Prioritize and manage multiple work streams against deadlines
- Influence fab and OSAT suppliers to meet quality requirements (NUDD for future technologies)
- Ensure customer quality work per program achievements with direct customer interactions
- Measure and improve outgoing product quality through end-of-life processes
- Maintain robust Quality Processes and Quality Management Systems
- Demonstrate strong oral and written communication skills
Key requirements- Customer-facing experience with networking, relationship-building, and cross-functional decision-making
- Structured problem solving and effective communication for customer quality issues
- Experience in product quality, reliability, or product engineering in semiconductor industry; board-level experience is a plus
- Knowledge of server CPU and embedded architectures, firmware (BIOS), boot process, and BMC
- Data analytics of manufacturing and customer data
- Experience with JMP for data analysis and potential for data modeling/scripting
- Experience with semiconductor manufacturing and test flow (fab, bump, assembly)
- Strong communication
- Relationship building
- Structured problem solving
- Server CPU architectures and embedded firmware
- Firmware (BIOS) settings and boot processes
- BMC for hardware monitoring
