Overview In this role you drive revenue by managing service contract renewals and new opportunities within an assigned territory, supporting growth across the service portfolio. You work closely with field engineers and service teams to ensure a seamless customer experience and leverage value-based positioning to address uptime and total cost of ownership. The position blends quota attainment with cross-functional collaboration to sustain customer value and contract coverage. This is a mission-driven opportunity within a global life sciences leader.
Compensation / Benefits- remote work arrangement
- paid time off
- medical/dental/vision insurance
- 401(k)
- bonus/incentive pay
Responsibilities- Manage a pipeline of renewal, conversion, and new service contract opportunities across all sales cycle stages
- Support contract renewals and convert time-and-material accounts to contracts
- Translate customer needs into value-based service solutions focusing on uptime, risk mitigation, and total cost of ownership
- Execute territory plans and maintain forecasts using CRM and quoting tools
- Collaborate with Field Service Engineers and Service Coordination to ensure consistent delivery and customer experience
Key requirements- Bachelor's Degree with 2+ years of experience OR Master's Degree with 0-2 years of experience
- Experience managing a sales pipeline and meeting revenue targets
- Foundational negotiation skills (pricing and service scope)
- Experience using CRM tools (e.g., Salesforce) and ERP systems (e.g., SAP, Oracle) with proficiency in Microsoft Office
- Travel 10%-15% and valid driver's license
- cross-functional collaboration
- customer-focused communication
- negotiation
- Salesforce
- SAP
- Oracle
