Overview In this role you will own strategic accounts, drive long-term growth, and shape cross-functional collaboration to meet customer needs. You'll manage large existing clients, forecast confidently, and uncover new opportunities to cross-sell Bandwidth's voice, messaging, and e911 services. You'll work with executives and internal teams to map organizations, secure wins, and strengthen strategic partnerships. This role combines relationship-building with data-driven planning to impacto the company's mission at scale.
Compensation / Benefits- 100% company-paid Medical, Vision, & Dental coverage
- 4 weeks PTO upfront
- PTO Embargo policy
- Mahalo moments for life milestones
- 90-Minute Workout Lunches with nutritionist
- unlimited meetings with a company nutritionist
Responsibilities- Own and manage assigned strategic accounts as primary owner
- Achieve revenue growth targets within accounts and forecast with +/-5% accuracy
- Develop deep understanding of each customer's business and market
- Build relationships with customers and internal stakeholders
- Leverage matrix selling and EBC center to connect decision-makers to Bandwidth
- Identify key decision-makers and opportunities within accounts and prioritize where to invest time
- Utilize ValueSelling methodology to qualify opportunities and align plans with client issues
- Cross-sell Bandwidth's global voice, messaging, and e911 solutions
- Mitigate risk and maintain competitive contracts
- Present Account Plans to leadership with quarterly and annual planning
- Collaborate cross-functionally to mobilize resources for assigned accounts
- Drive revenue growth and development of strategic partnerships
Key requirements- 10+ years of sales and business development experience
- 7+ years managing business development with large strategic or enterprise customers
- 5+ years managing existing accounts
- Bachelor's degree in business, marketing, or related field
- Strategic relationship-building
- Cross-functional collaboration
- Negotiation and deal closing
- CPaaS/UCaaS/telecom sales exposure (bonus)
- ValueSelling methodology
- Account planning and forecasting
