C
Not Specified Permanent

Lancaster, South Carolina · USA job

Amazon Customer Business Manager

Client Growth Resources

Lancaster, South Carolina

Job description

Overview

In this role you will drive the Amazon channel strategy and manage key customer relationships to hit sales and profitability targets. You will collaborate with cross functional teams to shape go to market plans and promotional activity, aligning with corporate goals. You'll balance top line growth with cost controls, forecasting, and budget planning to position the brand as a category leader. This is a hands on, analytics driven role that impacts strategy, execution, and long term customer partnerships.

Responsibilities
  • Develop and lead the commercial strategy and sales plans with key customers
  • Manage relationships with major accounts to achieve annual sales and profit targets
  • Provide P&L oversight for key accounts to maximize profitability
  • Create annual sales and marketing plans and execute promotional campaigns for pet products
  • Collaborate cross functionally to define go to market strategies from concept to launch
  • Analyze competitive landscape and position Nutramax brands as category leaders
  • Develop annual customer budgets, pricing, and trade spend efficiency
  • Coordinate with Demand Planning for annual forecasts and timely delivery
  • Advise Marketing on market demand, promotional opportunities and future campaigns
  • Oversee brand protection and coordinate with Brand Protection and Marketing
  • Foster cross department communication to improve teamwork
  • Other duties as assigned
  • Regular attendance
Key requirements
  • 5+ years of eCommerce sales and account management experience domestically or internationally
  • 8+ years of customer account management experience
  • Commercial awareness with marketing and sales background
  • Experience developing and executing sales and marketing strategies, plans, and campaigns
  • Strong commercial and analytical skills with data analysis and KPI reporting to executives
  • Working knowledge of e commerce contracts and T&Cs
  • Pet category experience is a plus
  • Domestic travel 10%-20%
  • Strong written and oral communication skills
  • Knowledge of web promotion strategies: SEO, SEM, paid search, display advertising, PPC campaigns
  • Proficient in Microsoft Suite
  • Education: Bachelor's Degree or equivalent in business or sales/marketing; MBA a plus
  • strong communication
  • cross functional collaboration
  • analytical thinking
  • SEO
  • SEM
  • paid search

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