S
Not Specified Permanent

San Mateo, California · USA job

Senior Legal Operations Program Manager

Sony Interactive Entertainment America

San Mateo, California

Job description

Overview

In this role, you will lead cross-functional programs that optimize SIE's global Legal Department, shaping and delivering strategic roadmaps for legal technology. You'll act as a program-management partner across Legal tech initiatives, coordinating with IT, Finance, Procurement, Privacy, and business teams. You'll drive efficiency through process improvement, governance, and data-driven reporting, while advancing AI-enabled tools and innovative workflows. This is a high-impact role that combines operations, technology, and legal strategy to scale the department.

Compensation / Benefits
  • medical, dental, vision
  • matching 401(k)
  • paid time off
  • wellness program
  • employee discounts for Sony products
  • bonus package
Responsibilities
  • Lead complex, cross-functional legal programs from planning through delivery with clear roadmaps, timelines, and success measures
  • Serve as central PM for Legal technology initiatives, using Asana to manage workstreams, schedules, dependencies, and delivery
  • Support development of the Legal technology roadmap across short-, mid-, and long-term priorities
  • Collaborate with Legal stakeholders to gather requirements and translate them into actionable programs
  • Support a portfolio of Legal technologies (e.g., CLM, eBilling, Matter Management, IP/Trademark management, e-signature, workflow automation, knowledge management, AI-powered platforms)
  • Coordinate with IT and vendors on implementations, upgrades, integrations, and optimization
  • Provide clear leadership reporting on status, risks, KPIs, and decisions
  • Identify opportunities to simplify Legal workflows with Lean, Six Sigma, and other methodologies
  • Lead process mapping, root-cause analysis, and creation of standardized processes and playbooks
  • Partner on vendor management, budget planning, reporting, analytics, and operational initiatives
  • Utilize data to drive better decision-making across Legal and manage multiple initiatives simultaneously
  • Support AI and innovation roadmap, pilot and adoption of AI-powered tools, and governance for responsible use
  • Assist training and change management to boost adoption of new tech and ways of working
Key requirements
  • 8+ years in program/project management, legal operations, or legal PM within corporate legal dept or law firm
  • Strong PM experience managing complex cross-functional initiatives
  • Hands-on experience with Asana
  • Experience with legal tech platforms such as CLM, eBilling, Matter Management, IP/Trademark management
  • Proven track record in process improvement and operational excellence
  • Strong analytical skills with KPI development and exec-level reporting
  • Excellent communication and stakeholder management across functions and levels
  • Experience in a fast-paced environment with multiple priorities
  • Excellent communication
  • Stakeholder management
  • Analytical mindset
  • Asana
  • CLM
  • eBilling

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