Q
Not Specified Permanent

Pittsburgh, Pennsylvania · USA job

Laboratory Manager

Quest Diagnostics

Pittsburgh, Pennsylvania

Job description

Overview

In this role you will lead the Immuno-Chemistry / Molecular Virology lab to deliver high-quality, compliant operations. You will guide a technical team, manage safety, and optimize processes to support clinical testing at scale. You'll partner with cross-functional areas to uphold quality, efficiency, and data integrity. This is a hands-on leadership position with a strong focus on people development, budgeting, and regulatory compliance. You will shape lab operations and contribute to the organization's mission of reliable patient diagnostics.

Compensation / Benefits
  • Day 1 Medical and vision/dental for FT employees
  • Best-in-class well-being programs
  • 401(k) with company match up to 5%
  • Employee stock purchase plan
  • Vacation and Holidays plus MyDay
  • Education assistance through MyQuest for Education
Responsibilities
  • Plan, assign and direct laboratory work; liaise with other areas as needed
  • Mentor and develop direct reports; implement supervisory training
  • Define, coordinate and monitor quality assurance programs; supervise the Quality Coordinator/Representative
  • Oversee staffing, hiring, training, and performance evaluations
  • Manage test databases and ensure SOPs reflect current processes
  • Coordinate R&D activities related to operations; participate in committees as needed
  • Develop annual budget and manage department costs to meet budget
  • Ensure EHS programs are followed; oversee safety inspections and regulatory compliance
  • Prepare for inspections and manage related documentation
  • Maintain safe, functional, and sanitary lab facilities and equipment
  • Oversee test performance, drive process improvements and project management
  • Handle client interactions and problem resolution
  • Other duties as assigned
Key requirements
  • Minimum of eight (8) years laboratory experience with at least four (4) years direct supervisory experience in a clinical laboratory
  • Strong leadership, problem-solving, and organizational skills
  • Detail-oriented with ability to work independently and manage multiple tasks
  • Excellent interpersonal and communication skills; maintains confidentiality
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and Laboratory Information Systems
  • Knowledge of CLIA, HIPAA, OSHA and laboratory safety requirements
  • Ability to work in a demanding environment with physical requirements
  • Bachelor's Degree in Medical Technology or related field (Master's preferred)
  • ASCP Certification preferred; CA Clinical Laboratory Scientist license required (CA only)
  • leadership
  • problem-solving
  • attention to detail
  • Laboratory Information Systems
  • Microsoft Office Suite (Word, Excel, Outlook)
  • pipettes and laboratory instruments handling

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