Assistant Manager

As a Sales Manager at The Tile Shop, you will build and lead a high-performing sales team to exceed store goals. You will coach, train, and motivate Associates while championing a superior customer experience to drive tile and related product sales. You will oversee store and warehouse operations knowledge, scheduling, and inventory accuracy, ensuring professional brand standards. You'll learn the installation process to educate customers and track progress toward revenue targets. This role offers impact through team development, sales leadership, and cross-functional collaboration within a nationwide specialty retailer.

• Medical Benefits
• Health Savings Account (HSA)
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• 401(k) Matching

• Build and develop a well-rounded team of Sales Associates
• Train and coach employees on policies, procedures and job duties
• Proactively greet customers and develop lasting relationships
• Sell tile and related products to exceed customer expectations
• Learn and use knowledge of all store and warehouse operations
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers
• Track established store sales goals
• Provide customers with updates on product delivery status
• Maintain professional standards to protect The Tile Shop brand
• Develop schedules for Associates and Warehouse Personnel
• Maintain inventory accuracy
• Use good business practices at all times
• Other duties as assigned

• 1+ years of experience in retail management
• Previous sales experience
• Proven ability to build, develop, and motivate a sales team
• Strong work ethic with a drive to exceed expectations
• Work well with others in a fast-paced, commission sales environment
• Open to learning and growing independently and from feedback
• Lead with a positive attitude and contagious enthusiasm
• Detail-oriented and highly organized
• Sense of Design: put together various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English
• Previous experience in a related field preferred

• leadership
• coaching
• customer focus
• team collaboration
• basic mathematical skills
• computer skills