Overview As Director, you lead delivery and solution architecture for complex payer-focused engagements within Optum Advisory. You guide cross-functional teams and executive stakeholders to achieve measurable client outcomes. You will apply AI-enabled approaches to improve solutioning, delivery, and reusable capabilities while moving engagements from concept to final implementation. This role offers high-impact work at scale within a mission-driven organization that enhances health data flow and payer-provider alignment. You will work remotely with a focus on delivering value and growth.
Compensation / Benefits- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
- remote work flexibility
Responsibilities- Provide delivery leadership or business solution architecture on complex engagements
- Lead matrixed client and consulting teams across business, technology, operations, and executives
- Apply AI-enabled solutions to improve delivery, insights, and innovation
- Define end-to-end solution scope, future-state processes, and technical reference architecture
- Diagnose business and technology issues and propose practical strategic solutions
- Build alignment among stakeholders for solution adoption and value realization
- Produce high-quality client deliverables and materials independently
- Coach and develop team members and review workstreams for quality
- Serve as day-to-day client contact with executive-ready updates and presentations
- Manage project economics, quality standards, and delivery practices
- Demonstrate relationship management and navigate complex stakeholder dynamics
- Contribute to practice advancement through business development and reusable assets
Key requirements- 8+ years in management consulting with healthcare payer focus
- 5+ years in Healthcare payer domain (claims, provider, finance, enrollment & eligibility, billing, utilization management)
- 5+ years leading large-scale engagements or internal programs in client-facing roles
- 3+ years Agile development methodology experience (Capability Management and PI planning)
- 3+ years of presenting to clients and senior executives
- Proven experience in two+ large-scale core admin system implementations or migrations
- Experience using AI-enabled tools to boost productivity
- Proficiency in MS Office Suite (Word, PowerPoint, Excel, Visio)
- Proficient with MS Copilot
- Experience guiding teams on responsible AI tool use and enterprise standards
- Willingness to travel domestically up to 25%
- leadership and team coaching
- executive communication
- relationship management
- AI-enabled tools (generative AI, automation, advanced analytics)
- MS Copilot
- MS Office Suite (Word, PowerPoint, Excel, Visio)
