Overview As Legal Operations Director, you lead Booking Holdings' global legal operations, partnering with brand legal, privacy, and compliance teams to drive efficiency and governance. You will champion AI-enabled tooling, contract and vendor management, and budget oversight, shaping scalable service delivery across four cross-border locations. You'll lead a multidisciplinary team, drive process improvements, and implement dashboards to measure performance. This is a strategic, high-impact role at a growth-focused tech-driven travel leader.
Compensation / Benefits- hybrid work model
- annual bonus
- equity grant
- comprehensive benefits
- tuition reimbursement
- fitness reimbursement
Responsibilities- Lead and develop the global legal operations function across multiple brands and locations
- Drive process improvements, playbooks, training, and knowledge sharing for the Corporate and global Legal teams
- Test, implement, and govern AI and legal tech to optimize contracts, budgets, and vendor management
- Oversee the legal department budget, planning cycles, forecasts, and cost efficiencies across brands
- Manage vendor onboarding, billing compliance, and contract management tools (Legal Tracker, Conga)
- Lead program and project management, define metrics, and report on team performance
- Partner with technology teams to implement AI solutions and ensure governance, privacy, security, and adoption
Key requirements- 10+ years of experience in corporate legal operations or in-house legal ops within a tech company
- Ability to design and scale legal ops models across a global enterprise with AI, automation, and legal tech
- Experience hiring, coaching, performance management, succession planning, and resource allocation
- Experience managing budgets, forecasts, outside counsel spend, vendor relationships, and investment business cases
- Strong executive presence, stakeholder management, negotiation, and ability to navigate competing priorities globally
- Ability to analyze legal, financial, operational, tech, and risk data and translate into actionable recommendations
- Strong organizational and communication skills; proficient in PowerPoint, Google Workspace, Excel, and legal/project tools
- Preferred: familiarity with legal AI, CLM, matter management, eBilling, workflow automation, analytics, eDiscovery; legal education preferred
- leadership presence
- stakeholder management
- cross-cultural collaboration
- AI in legal operations
- contract lifecycle management
- matter management
