Overview As Account Manager on the Finance team, you will steward a portfolio of high-value clients, ensuring accurate billing, cash flow visibility, and strong partner relationships. You will translate complex finance concepts for partners, use dashboards to drive financial performance, and proactively address disputes to enhance the client experience. Your role sits at the intersection of finance and client service, supporting firm economics and policy compliance. This is a hybrid opportunity at a leading law firm with a collaborative, client-focused culture.
Compensation / Benefits- hybrid work schedule
- competitive salary and benefits package
- discretionary year-end bonus
- EOE
Responsibilities- Build and maintain relationships with partners as the primary contact for billing and finance matters
- Manage a portfolio of high-value clients ensuring compliance with firm financial policies
- Understand billing structures, terms, and law firm economics to advise partners
- Oversee accurate and timely billing, track receivables and resolve payment issues
- Use dashboards and reports to analyze client inventory and financial performance
- Identify trends and propose recommendations to improve outcomes
- Address client concerns or disputes professionally and resourcefully
- Communicate complex financial concepts clearly in writing and orally
- Demonstrate commitment to client satisfaction and proactive client experience enhancement
- Handle multiple priorities in a fast-paced environment
Key requirements- Bachelor's degree preferred
- Minimum 4 years in a high-volume/dollar, automated law firm finance role (billing and collections)
- Knowledge of financial policies and use of accounting and collections software
- Ability to perform complex financial analysis
- Ability to interact with all levels of personnel and work in a team
- Ability to meet strict deadlines and manage multiple priorities
- Strong problem-solving and analytical skills
- Excellent verbal and written communication
- Client-service focus
- Experience with Aderant or other legal finance software
- Proficient in Excel and Word
- client-service orientation
- strong communication
- problem-solving
- Aderant
- Excel
- Word
