Overview As a Connected Properties Sales Engineer, you will lead technical discovery and design for Sparklight's hospitality and multi-dwelling projects. You will translate customer needs into practical, right-sized connectivity solutions and guide cross-functional teams from discovery to implementation. You'll impact resident and guest experiences through robust Wi Fi, data services, and smart-property technologies, while working with sales and engineering colleagues to close opportunities. This role combines technical leadership with hands-on solution design in a fast-paced environment.
Responsibilities- Provide technical sales support and lead discovery for Connected Properties opportunities
- Design right-sized connectivity solutions for multi-dwelling and hospitality environments
- Coordinate site assessments, walkthroughs, and stakeholder interviews
- Develop solution diagrams, BOMs, and documentation for proposals and quotes
- Coordinate handoff to implementation teams and monitor post-sale technical issues
- Enable the sales team with training, materials, and discovery tools
- Collaborate cross-functionally with Sales, Product, Engineering, Operations, and Finance
- Stay current on Sparklight services and industry developments
Key requirements- 5+ years in sales engineering, technical sales, telecommunications, or related roles
- Expertise in business connectivity, data services, Wi Fi, and networking implementation
- Knowledge of internet access, IP addressing, routing, switching, VLANs, DHCP, DNS, security, SD-WAN, 5G/LTE
- Experience designing Wi Fi for multi-building or high-density environments preferred
- Ability to read floor plans and network diagrams and document technical requirements
- Ability to earn relevant industry certifications (e.g., CCNA, CWNA, Meraki)
- Proficiency with Microsoft 365 apps (Excel, Visio, PowerPoint, Teams)
- Strong presentation and communication skills; ability to explain technical concepts to diverse audiences
- Willingness to travel for customer meetings and site assessments
- Bachelor's or associate degree in a related field or equivalent experience
- Strong presentation and public-speaking
- Effective written and verbal communication
- Customer-focused empathy and ability to tailor guidance
- Wi Fi design for hospitality and MDU
- Data services and bandwidth planning
- Network architecture and IP addressing
