Overview As Associate Account Manager, Video Solutions, you will drive customer acquisition and revenue growth by building a healthy sales pipeline and converting qualified prospects. You'll nurture relationships, qualify leads, and collaborate with sales executives to close deals, while promoting our video solution products. You will leverage inbound inquiries and proactive outreach to expand our customer base and upsell compatible products. You'll work closely with cross-functional teams to ensure excellent after-sales service and data integrity in our CRM. This role offers a chance to shape growth across a growing, tech-driven property solutions business.
Compensation / Benefits- Medical and Prescription options
- Dental, Orthodontics and Vision Plans
- HSA options and Flexible Spending accounts
- Company-paid Short Term Disability
- Life and AD&D insurance
- Supplemental Insurance options? (implicit)
Responsibilities- Generate and maintain a healthy sales pipeline to hit growth targets
- Qualify leads and identify decision makers for opportunities
- Conduct inbound follow-up and outbound outreach via calls and emails
- Advise customers on suitable product selections and upsell compatible solutions
- Develop product knowledge to confidently upsell and cross-sell
- Maintain long-term relationships through excellent after-sales service
- Route qualified opportunities to senior sales executives for closure
- Represent the company by communicating its unique strengths and value proposition
- Participate in weekly planning meetings to align on goals
- Keep organized records and ensure CRM data accuracy
Key requirements- 1-2 years in lead-to-closure execution in video solutions or related products
- Strong prospecting experience and ability to generate opportunities
- Understanding of the sales process from initiation to close
- Experience in outbound dialing, inside sales, or related sales roles
- Proficiency with Microsoft Office Suite and CRM experience (Salesforce preferred)
- Ability to analyze market and target potential clients
- strong communication
- relationship-building
- results-driven
- adaptability
- CRM/Salesforce
- Microsoft Office (Teams, Word, PowerPoint, Outlook, Excel)