A
Not Specified Permanent

Roseland, New Jersey · USA job

Director, IAM Operations & Support

ADP - Automatic Data Processing

Roseland, New Jersey

Job description

Overview

In this role you will lead the IAM operations and enterprise identity governance program, shaping secure access across the organization. You will drive modernization of identity lifecycle, policy enforcement, and risk reduction through automation and AI-driven insights. You'll collaborate with IT, Security, HR, legal, and business leaders to align IGA practices with risk and compliance needs. Join a fast-paced, hybrid environment where you mentor a team and deliver scalable IAM solutions that impact millions of users.

Responsibilities
  • Lead the IGA Transformation Program focused on risk reduction and SailPoint implementation
  • Oversee Identity Lifecycle Management including provisioning, deprovisioning, RBAC, self-service requests, and workflow automation
  • Ensure integration between IGA platform and HR/source of truth and target apps (cloud and on-prem)
  • Drive policy enforcement & compliance including access certifications, password policies, SoD, and audit readiness
  • Implement Access Reviews and Certifications leveraging AI-driven recommendations and intelligent automation
  • Manage Governance Processes such as delegated administration and self-service onboarding of applications
  • Develop and monitor reporting & logging for IT governance, audit, and operational metrics
  • Ensure effective risk management by aligning identity governance with frameworks
  • Engage with stakeholders across HR, legal, internal audit, app owners, and leadership
  • Enhance end-user satisfaction by improving usability and transparency in IAM processes
  • Mentor and lead the IGA team, fostering innovation, accountability, and continuous improvement
  • Integrate applications continuously (App factory) and automate real-time access granting & revocation
  • Define, implement, and operate GenAI use in IAM landscape and ecosystem
Key requirements
  • Bachelor's in computer science, cybersecurity, or related field; Master's degree preferred
  • 10+ years in IT security with 5+ years in Identity Governance and Administration (IGA) in enterprise
  • 5+ years in managing technical teams
  • Strong expertise in SailPoint IdentityNow/IIQ/ISC and leading IGA implementations
  • Deep understanding of identity lifecycle management, access certification, SoD, and compliance
  • Experience with HR system integration, target system onboarding, workflow automation, and cloud access governance
  • Familiarity with AI and analytics in identity governance for risk modeling and recommendations
  • Experience with data sources and insights for SaaS operations
  • Excellent communication for cross-functional and leadership interactions
  • Leadership/mentoring experience in a technical team
  • Program & Change Management; strategic, hands-on technical approach
  • Hybrid, fast-paced environment with self-driven, autonomous work style
  • Analytical and security-driven mindset with attention to operational detail
  • Preferred certifications: CISSP, CISM, CIAM, Azure IAM/Engineering, SailPoint Certified; GDPR/SOX/ISO27001 familiarity
  • Scripting or development knowledge (PowerShell, Java, BeanShell)
  • Strong leadership and mentoring
  • Excellent communication across technical and leadership teams
  • Collaborative, inclusive team building
  • SailPoint IdentityNow/IIQ/ISC
  • Identity lifecycle management
  • Access certifications & SoD

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