Overview In this role you help customers select and purchase vehicles, meet or exceed sales goals, and deliver a smooth buying experience. You work closely with customers and teammates to showcase features, arrange delivery, and handle paperwork, all while upholding the dealership's core values. You drive customer satisfaction while contributing to business development and sales targets. This is a client-facing role that blends product knowledge, negotiation, and service excellence to support growth.
Responsibilities- Meet dealership sales goals
- Greet customers and assess vehicle preferences
- Explain features and demonstrate vehicle operation
- Recommend optional equipment to customers
- Calculate and quote sales prices with taxes, trade-ins, and discounts
- Complete sales paperwork and contracts
- Coordinate delivery and registration of vehicles
- Research model availability and options
- Engage in business development
- Address customer concerns
- Maintain CSI above standards
- Maintain organized, clean, safe work area
- Participate in required training
- Accurately record hours
- Follow safeguards and company policies
- Demonstrate core values
- Observe safety regulations
- Perform other duties as assigned
Key requirements- Prior sales and/or customer service experience desired
- Valid Driver's License
- Automobile Salesperson License (optional)
- Intermediate knowledge of Microsoft Office
- Ability to learn web-based customer management applications
- Clear communication and instruction-following abilities
- Regular and predictable attendance
- Physical ability for extensive standing and driving
- Basic math and reasoning abilities
- Communication skills
- Customer-focused
- Teamwork
- Integrity
- Microsoft Office (intermediate)
- Web applications for customer management (basic proficiency)