W
Not Specified Permanent

Jersey City, New Jersey · USA job

Senior Manager, Website Merchandising (West Elm)

Williams-Sonoma

Jersey City, New Jersey

Job description

Overview

As Sr. Manager of Site Merchandising, you will lead the online merchandising strategy for Furniture Case Goods and Outdoor, shaping experiences that drive revenue, conversion, and engagement. You will own the end-to-end site experience, fusing data-driven insights with compelling storytelling and cross-functional collaboration. Your leadership will optimize the digital journey, reduce friction, and maximize commercial impact. This role offers strategic influence in a fast-moving, customer-obsessed eCommerce environment with a strong brand storytelling mandate.

Compensation / Benefits
  • generous discount on all WSI brands
  • 401(k) plan
  • paid vacations/holidays
  • health, dental, and vision insurance
  • tax-free commuter benefits
  • wellness program
Responsibilities
  • Lead the site merchandising strategy for Furniture Case Goods and Outdoor to grow revenue and engagement
  • Own performance and customer experience across all onsite touchpoints (category pages, search, navigation, storytelling, promotions, seasonal launches)
  • Oversee major seasonal campaigns and launches, ensuring cohesive storytelling and premium presentation
  • Analyze weekly performance to identify risks/opportunities and drive category growth
  • Champion a seamless, brand-aligned customer journey and push initiatives to reduce friction
  • Collaborate with UX, Product, Marketing to prioritize digital enhancements
  • Lead and develop the Associate Site Merchandising Manager and mentor an Assistant Site Merchandiser
  • Build cross-functional relationships to ensure alignment and flawless execution
Key requirements
  • 6+ years of eCommerce merchandising experience
  • 2+ years of people management experience
  • Experience managing large-scale category businesses and seasonal campaigns
  • Deep understanding of site merchandising strategy, customer journey optimization, and digital storytelling
  • Advanced analytical skills with web analytics (Adobe Analytics/SiteCatalyst)
  • Strong business acumen balancing brand storytelling with commercial performance
  • Excellent communication, collaboration, organizational, and project management skills
  • BA/BS degree
  • Onsite in Dumbo Monday-Thursday (Friday optional)
  • leadership
  • collaboration
  • communication
  • Adobe Analytics/SiteCatalyst
  • web analytics
  • data-driven decision making

Explore related USA jobs

Similar jobs you may like

Related roles with a similar title and location.

Same category Same postal code Same area Same location Same country

BODYROK Front Desk/Sales Advisor

BODYROK

Jersey City, New Jersey, United States · 07097

Similar role Same country

Senior Commercial Electrical Estimator / Project Manager

AJP Electric, Inc.

Glendale, Arizona, United States · 85301

Same category Same location Same country

Inside Sales

Ernst Instruments

Sparta, New Jersey, United States · 07871

Same category Same location Same country

Commercial Practice Lead

CMK Select

Parsippany, New Jersey, United States · 07054

Same category Same location Same country

Area Sales Manager-SWM

ACO, Inc.

Newark, New Jersey, United States · 07101

Same category Same location Same country

Account Manager

Shields Facilities Maintenance LLC

Maple Shade, New Jersey, United States · 08052

Same category Same location Same country

Chief Sales Officer - Retail Perimeter

Gellert Global Group

Elizabeth, New Jersey, United States · 07201

Same category Same location Same country

Customer Communications Representative I

Canon U.S.A., Inc.

Burlington, New Jersey, United States · 08016

Need help finding a job?

Chat with our AI assistant.