S
Not Specified Permanent

Cambridge, Massachusetts · USA job

Commercial / Emerging Enterprise Account Executive - Consumer Business Services

Salesforce

Cambridge, Massachusetts

Job description

Overview

In this Commercial Account Executive role, you will guide strategic relationships with mid-market to enterprise accounts and drive value from Salesforce investments. You'll work within the Commercial unit to grow existing accounts and win new logos, coordinating cross-functional teams to align with customer objectives. You'll contribute to a fast-paced, learning-focused environment and help shape the customer success story for Salesforce Platform and Customer 360. This is a chance to influence transformation for organizations and advance your career in a leading AI-driven CRM company.

Compensation / Benefits
  • 7 paid volunteer days per year
  • Health, life and disability insurance
  • 401(k) with employer match
  • Monthly wellness allowance
  • Parental benefits
  • Employee stock purchase program
Responsibilities
  • Build and maintain key stakeholder relationships to ensure customer satisfaction
  • Define and drive the long-term account strategy aligned with business objectives
  • Coordinate internal Salesforce resources to meet customer needs
  • Conduct account planning with Prime and Cloud sales teams for strategic alignment
  • Articulate Salesforce value proposition to existing and new customers
  • Drive growth through upsell/cross-sell and new logo opportunities
  • Collaborate with cross-functional teams to deliver tailored demonstrations and proposals
Key requirements
  • 5-10 years of full-cycle sales experience, with at least 3 years in field sales
  • Proven track record managing existing accounts to upsell/cross-sell or focusing on new logos (hunter role)
  • Strong presentation skills with the ability to engage executives
  • Experience strategizing with large, extended teams
  • Experience evaluated against core role competencies (leadership, prior roles)
  • Relationship building
  • Presentation and storytelling
  • Strategic thinking
  • Cross-functional collaboration
  • Salesforce Platform awareness (Customer 360)
  • Ability to coordinate with multiple sales resources and teams

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