Overview As Service Manager - HVAC, you will lead HVAC service operations in the commercial sector, driving high-quality delivery and efficient service execution. You'll manage a technicians team, coordinate scheduling, and ensure strong client relationships. You'll establish and enforce SOPs to standardize service processes and oversee parts procurement and inventory. You'll work closely with cross-functional teams to improve operations and support business growth. This role offers the chance to shape service standards and impact client satisfaction at scale.
Compensation / Benefits- Competitive wage program
- Health Insurance with Prescription Drug
- Dental Insurance
- Life Insurance, AD&D
- 401k retirement plan with company match
- Tuition Reimbursement
Responsibilities- Supervise and lead a team of HVAC technicians in service operations
- Ensure timely and high-quality service delivery to commercial clients
- Manage scheduling and dispatching of service calls to technicians
- Develop and implement standard operating procedures for service operations
- Maintain strong client relationships and address any service-related concerns
- Oversee inventory management and procurement of necessary parts and equipment
Key requirements- Proven experience in HVAC service management or a similar role
- Strong knowledge of HVAC systems and mechanical principles
- Experience in the construction and commercial service sectors
- Effective communication and interpersonal skills
- effective communication
- team leadership
- customer-focused approach
- HVAC systems knowledge
- mechanical principles
- inventory management
