E
Not Specified Permanent

Baltimore, Maryland · USA job

Account Director - eDiscovery Sales, Northeast Region

Epiq Systems

Baltimore, Maryland

Job description

Overview

In this role you drive revenue growth by selling litigation support services to a defined territory. You act as a trusted advisor to clients, uncovering upsell opportunities and coordinating with cross-functional teams to deliver successful engagements. You'll lead discovery calls, presentations and demonstrations, while managing both new and existing client relationships to ensure high satisfaction. This position combines strategic sales, market influence in the eDiscovery space, and collaboration to roll out new services. You will be a key driver of growth within a fast-paced, growth-focused environment.

Responsibilities
  • Sell litigation support services in the territory (eDiscovery, hosting/coding, consulting, managed review, and related services)
  • Act as trusted advisor to identify upsell opportunities within existing clients
  • Partner with Sales Management to align strategies and meet revenue and personal earning targets
  • Prospect for new clients and conduct hunting activities
  • Schedule, conduct and present at client meetings and demonstrations
  • Manage accounts of both existing and newly acquired clients
  • Strive for high customer satisfaction ratings
  • Coordinate billing and project activities with internal teams to ensure successful engagements
  • Meet daily sales targets and manage pipeline
  • Support sales reporting, policy adherence, and assist in rolling out new services
Key requirements
  • Proven track record of selling success in the litigation support/eDiscovery market
  • Ability to compile a sales brag book detailing quotas and client satisfaction
  • Influential with strong network in the eDiscovery market
  • Excellent communicator with ability to present complex technical details and instill confidence
  • Bachelor's degree or equivalent work experience
  • excellent communication
  • relationship building
  • influence and negotiation
  • customer focus
  • cross-functional collaboration

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