Overview In this role you will build and nurture key customer relationships to drive satisfaction and revenue growth within a defined, high-value base. You will identify and close new sales opportunities, act as the main point of contact for product lines, and align customer needs with company offerings. You'll shape account strategies, analyze pricing and profitability, and collaborate across regional teams to support business expansion. This position offers a meaningful chance to influence customer experience and profitability at scale.
Compensation / Benefits- Medical, Dental, Vision
- 401K with company match
- Vacation/PTO and paid holidays
- Bonus program
- Tuition Reimbursement
- Career development and ongoing training
Responsibilities- Manage and deepen relationships with headquarters and regional contacts to meet account needs
- Develop and implement customer and product strategies for DIAM products
- Support business expansion and regional sales activities
- Identify potential opportunities through relationship cultivation and market knowledge
- Present pricing analyses and advise on pricing/volume strategies
- Stay updated on product knowledge and participate in sales meetings and events
- Develop and execute comprehensive sales plans with management
- Coordinate communications, marketing tools, and promotions for accounts
- Negotiate with customers and guide junior colleagues in negotiations
- Build internal and external networks to align with company goals
- Analyze profitability and track performance; ensure accurate sales reporting
- Support logistics and mass product delivery; resolve accounts receivable issues
- Lead and participate in process improvement initiatives
- Perform other duties as assigned
Key requirements- Bachelor's degree in business, marketing or related field
- 5+ years of related experience (auto aftermarket preferred)
- Ability to travel domestically as needed
- Excellent written and verbal communication
- Strong relationship-building and customer service orientation
- Effective negotiation and problem-solving
- Proficiency in Microsoft Office (Excel, PowerPoint)
- Data analysis and reporting
- Sales planning and forecasting