W
Not Specified Permanent

Benton Harbor, Michigan · USA job

Content Creation and Social Media Manager

Whirlpool

Benton Harbor, Michigan

Job description

Overview

In this role you will drive Whirlpool's global corporate social media strategy and create compelling content seen by millions. You will collaborate with cross-functional teams across product design, manufacturing, and leadership to align with business goals and strengthen brand image. The position offers onsite work and a relocation package for eligible candidates, with a focus on evolving our social presence and listening practices. You'll lead the Social Media Center of Excellence, shaping how content travels across regions to fit local channels. This is a high-impact role for shaping how Whirlpool communicates online and engages with global audiences.

Compensation / Benefits
  • Generous benefits package
  • Whirlpool employee discount
  • fitness & educational reimbursement programs
  • kitchens and facilities
  • on-site amenities
Responsibilities
  • Develop, implement and manage the corporate social media strategy across all owned channels and platforms
  • Create high-quality visual content for social media and owned channels
  • Develop and implement KPI measurement and reporting standards
  • Manage online communities
  • Establish and evolve social listening practices
  • Stay current with social media trends, best practices, and technologies
  • Provide counsel to the business on trends, content, and the social climate
  • Lead the Social Media Center of Excellence and coordinate with global peers to adapt content for regional channels
Key requirements
  • 5+ years of experience managing enterprise-level social media accounts or equivalent
  • Bachelor's degree or higher in Marketing, Public Relations, or a related field
  • Experience leading social media strategy across cross-functional teams or global regions
  • Excellent analytical and time-management skills
  • Strong project management and ability to supervise multiple projects
  • Excellent leadership and relationship-building skills
  • Content creation in graphic design, video editing, and multimedia writing
  • Experience with Sprinklr and other social analytics tools
  • Working knowledge of Adobe Creative Cloud

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