Overview As Strategic Account Manager you will act as the trusted advisor to key client accounts and brokers, driving partnerships and growth for Purchasing Power. You will manage a growing book of accounts across broker and client territories, focusing on revenue growth and profitability and guiding cross-functional teams to support clients. You will build executive-level relationships, educate stakeholders on our value proposition, and identify opportunities for upsell and program optimization. This hybrid, Atlanta-based role offers impact by expanding partnerships and enhancing the client and broker experience.
Responsibilities- Manage and grow assigned client and broker relationships to meet revenue targets
- Represent Purchasing Power at executive levels and educate client, broker, and consumer audiences about value proposition
- Educate partners on required training programs and promote marketing opportunities to maximize program effectiveness
- Expand accounts through regular visits, communication, and reporting; ensure contract terms are met
- Provide insights to internal teams to improve client support and cross-functional collaboration
- Identify industry and benefit trends to uncover new business opportunities and reduce risk
- Upsell opportunities and coordinate with brokers on expansion strategies
- Document new processes and oversee training related to clients and internal staff
Key requirements- 5+ years of Account Management experience
- Experience with employee benefit offerings/programs
- Strong financial acumen, analytical and operational skills
- Proficiency with Microsoft Office (including PivotTables, PowerPoint)
- Experience using CRM tools (Salesforce)
- Willingness to travel as needed; able to travel 35%
- Proven track record of meeting annual goals
- Excellent written and verbal communication and presentation skills
- Strong time management and organizational skills in a deadline-driven environment
- AI-enabled tools familiarity is a plus, with adaptability to evolving workflows
- relationship-building
- communication
- problem-solving
- Salesforce
- Microsoft Office (PivotTables, PowerPoint)
- CRM tools
