P
Not Specified Permanent

Raleigh, North Carolina · USA job

Senior CX Product Manager - Technical Enablement

Pure Storage

Raleigh, North Carolina

Job description

Overview

In this role you will shape the technical positioning and go-to-market strategy for Everpure's services portfolio, driving adoption and revenue. You work at the intersection of product, services, and sales to translate complex infrastructure into compelling value narratives. You will connect CX insights with product launches and marketing campaigns to modernize and optimize enterprise data clouds. This is a chance to influence how customers realize ROI through services-led solutions in multi-cloud and AI-enabled environments. You'll partner with cross-functional teams to tell differentiated stories that matter to executives and engineers alike.

Compensation / Benefits
  • flexible time off
  • wellness resources
  • company-sponsored team events
  • potential incentive pay
  • equity eligibility
  • inclusive work environment
Responsibilities
  • Architect technical positioning and messaging for Advanced and Lifecycle Services across hybrid, multi-cloud, and AI-driven environments
  • Design and deploy high-impact CX sales tools (e.g., solution briefs, battlecards, architectural blueprints, use-case playbooks) to enable field teams
  • Serve as the liaison between CX and Product Marketing, embedding customer insights into launches and campaigns
  • Develop end-to-end solution narratives showing how lifecycle services unite across storage platforms and partners (AWS, Azure, Nutanix, OpenShift) to accelerate modernization
  • Quantify enterprise ROI and business impact through measurable outcomes like cost reductions, performance gains, and risk mitigation
Key requirements
  • Proven experience in technical marketing, product marketing, or solutions engineering in enterprise storage, multi-cloud (AWS, Azure), or container virtualization (Kubernetes, VMware, OpenShift) domains
  • Specialized background in articulating technical value of professional services, customer success models, or outcome-based subscription architectures
  • Strong cross-functional influence and stakeholder management across delivery teams, product management, and executives
  • Ability to translate complex infrastructure designs into executive-level business value stories
  • Cross-functional collaboration
  • Executive storytelling
  • Relationship-building and communication
  • Technical marketing fluency in enterprise storage, multi-cloud (AWS, Azure), and container technologies (Kubernetes, OpenShift)
  • Solutions architecture storytelling
  • GTM asset development and competitive battlecard creation

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