Overview In this role you drive the MedTech-specific vision within the Vault CRM ecosystem, shaping a roadmap tailored to medical device and diagnostic workflows. You collaborate with the Vault CRM PM team to optimize the core platform for MedTech commercial models and guide features from concept to global release. You will represent the product at MedTech events and translate complex medical sales processes into clear technical specs. You'll work with AI teams to create agents that improve CRM usage, delivering measurable impact for customers and patients.
Compensation / Benefits- medical, dental, vision insurance
- flexible PTO and holidays
- retirement programs
- 1% charitable giving program
Responsibilities- Own the MedTech roadmap: strategy and delivery for MedTech sales processes
- Collaborate with the Vault CRM PM organization to embed MedTech functionality into the core platform
- Represent the product at MedTech events and gather market intelligence
- Synthesize MedTech sales processes into actionable requirements
- Partner with AI/Intelligent Orchestration teams to build CRM-enhancing agents
- Guide features through full lifecycle from concept to global release and customer adoption
Key requirements- MedTech industry expertise: 5+ years in MedTech Commercial Operations or PM for MedTech software; deep understanding of surgical sales, hospital procurement, field service, clinical case management, consignment, order management, CPQ, inventory & logistics
- Software product management: 3+ years launching enterprise SaaS products
- Strategic influence across multiple product teams in a matrixed environment
- Analytical rigor with data-driven approach to uncover customer needs
- Technical execution: writing detailed requirements, managing backlogs, leading agile engineering
- Strong communication translating clinical/medtech concepts to developers and executives
- cross-functional collaboration
- clear communication
- data-driven problem solving
- AI / intelligent orchestration
- conversational AI / LLMs (Nice to Have)
- configurable enterprise SaaS solutions (Nice to Have)
