E
Not Specified Permanent

Phoenix, Arizona · USA job

Account Director - eDiscovery Sales, Western Region

Epiq Systems

Phoenix, Arizona

Job description

Overview

In this role you drive growth for Epiq's litigation support services within your territory. You act as a trusted advisor to clients, uncovering new opportunities to upsell and align sales strategies with management. You manage end-to-end client engagements, from prospecting to delivery coordination, ensuring high satisfaction and on-time outcomes. You join a collaborative team focused on complex data and eDiscovery challenges, delivering measurable revenue and client value. This is a chance to shape how law firms and enterprises access and leverage critical eDiscovery services at scale.

Responsibilities
  • Drive sales of litigation support services (Electronic Data Discovery, Document Hosting/Coding, Consulting, Managed Review) and other professional services
  • Upsell within existing client bases and identify new opportunities
  • Collaborate with Sales Management to align strategy and ownership to meet revenue and earning targets
  • Conduct hunting activities to identify new potential clients
  • Schedule and conduct sales calls, meetings, presentations, and demonstrations
  • Manage existing client contacts and onboard new ones
  • Coordinate billing and project activities with internal teams to support client engagements
  • Meet daily sales outstanding goals and support service rollout initiatives
Key requirements
  • Proven track record of selling success in the litigation support/eDiscovery market with consistent goal attainment
  • Ability to compile a sales brag book highlighting quotas and client satisfaction
  • Well-connected influencer within the eDiscovery market
  • Excellent communicator capable of explaining complex technical details and building client confidence
  • Bachelor's degree or equivalent work experience
  • Strong communication and presentation skills
  • Influencing and relationship-building abilities
  • Customer-focused with high service orientation
  • Strategic thinking and proactive problem solving
  • eDiscovery market knowledge
  • Experience presenting complex technical details to non-technical stakeholders

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