F
Not Specified Permanent

Rochester, New York · USA job

Corporate Communications Specialist

Five Star Bank

Rochester, New York

Job description

Overview

In this role you will support internal and external communications to uphold Five Star Bank's voice and brand. You will partner with leaders to craft change communications, employee messaging, and customer-facing materials, enabling clear, consistent outreach. You'll help manage media relationships, PR activities, and community engagement to promote the bank's mission. This position offers a chance to shape communications across governance, investor relations, and brand storytelling in a collaborative environment.

Compensation / Benefits
  • Medical, Dental, and Vision Insurance
  • Health Savings Account
  • Flexible Spending Account(s)
  • Company Paid Life Insurance and Disability
  • Tuition Reimbursement
  • Flexible Hybrid Work Schedule
Responsibilities
  • Collaborate with business leaders to assess communications needs and develop change plans and materials
  • Develop company-wide messaging and internal talking points to support fielding inquiries
  • Coordinate content and logistics for monthly companywide calls and intranet updates
  • Create customer-facing change communications and community-facing materials in partnership with Marketing
  • Support letters, emails, talking points, and web content for external audiences
  • Assist with project management and writing for community reports
  • Support media relations, including press releases, thought leadership, media pitching, and interview staffing
  • Plan and attend community events with talking points and logistics, maintain media contacts and coverage archives
  • Assist in preparing, editing, and maintaining communications calendars and KPI reporting
  • Demonstrate and uphold Five Star Bank values in all interactions
Key requirements
  • Bachelor's degree
  • 3+ years in corporate communications, public relations, marketing, or related field
  • Experience in financial services is a plus
  • Excellent written communication and editing
  • Attention to detail
  • Strong collaboration across multiple stakeholders
  • PowerPoint proficiency
  • Content creation and editing
  • Media relations and PR activities

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