R
Not Specified Permanent

Boston, Massachusetts · USA job

Key Account Executive

RSM International

Boston, Massachusetts

Job description

Overview

As a Key Account Executive in our Enterprise Sales Organization, you drive growth within major client portfolios by leveraging multi-service capabilities across audit, tax, and consulting. You will cultivate executive-level relationships with multinational and publicly traded clients, turning single-service engagements into integrated partnerships. You'll coordinate cross-functional resources to deliver comprehensive, globally informed solutions and advance client loyalty. This role offers meaningful impact by shaping multi-service strategies for high-value accounts in key sectors, including financial services, healthcare, and tech.

Compensation / Benefits
  • competitive benefits
  • flexible schedule
  • total rewards package
Responsibilities
  • Develop and execute strategic account plans for 8-15 key accounts with revenue targets and cross-sell goals
  • Conduct quarterly account reviews with internal stakeholders to identify expansion opportunities and design integrated service solutions
  • Map executive-level relationships across client organizations to enable multi-threaded engagement
  • Transition single-service clients into multi-service partnerships by linking challenges to RSM's integrated capabilities
  • Drive year-over-year organic revenue growth through renewals, upsells, and cross-sells; target 10-15% account growth
  • Forecast and manage expansion revenue pipeline with opportunity sizing and quarterly reviews
  • Serve as the primary client contact and strategic business partner for assigned accounts
  • Lead quarterly business reviews with client leadership to present performance and value recommendations
  • Coordinate internal sales processes (proposals, competitive assessments) for multi-practice engagements
  • Monitor account health, renewals, and success metrics; intervene to prevent churn
  • Develop industry expertise and bring insights to client discussions to position RSM as a trusted advisor
  • Identify competitive threats and market trends affecting client opportunities
Key requirements
  • Bachelor's or Graduate degree (preferred)
  • 7+ years of account management or strategic sales experience in professional services or mid-market B2B
  • Deep knowledge of professional services delivery (audit, tax, consulting) for complex multinational and public company clients
  • Strong consultative selling and relationship-building capabilities
  • Mastery of strategic account planning and multi-threaded relationship management
  • Excellent cross-functional coordination and internal stakeholder management
  • Advanced proficiency with M365, CRM analytics, and business intelligence tools
  • Excellent communication, presentation, and negotiation skills for C-suite audiences
  • Proven track record of cross-selling or multi-service expansion in professional services
  • Experience with global accounts, multinational organizations, or publicly traded clients
  • Strategic thinking
  • Executive presence
  • Collaborative mindset
  • M365
  • CRM analytics
  • Business intelligence tools

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