U
Not Specified Permanent

Charlotte, North Carolina · USA job

Corporate Trust Client Manager - Commercial Real Estate (CRE)/Collateral Loan Obligation (CLO)

US Bank

Charlotte, North Carolina

Job description

Overview

In this role you cultivate and manage client relationships within Global Corporate Trust & Custody, focusing on CRE securitization products. You collaborate with cross-functional teams to onboard clients, interpret complex legal documents, and deliver timely investor reporting and risk-aware service. You'll work in a specialized CRE-finance niche, supporting growth in CMBS and CRE CLO markets. This is an opportunity to shape client outcomes and contribute to a scalable, compliant trust administration function from Day One.

Compensation / Benefits
  • Healthcare (medical, dental, vision)
  • Life insurance
  • Disability insurance
  • 401(k) and employer-funded retirement plan
  • Paid vacation
  • Up to 11 paid holidays
Responsibilities
  • Interact with CRE stakeholders and industry participants to support client engagements
  • Collaborate with Business Development Officers on new business opportunities
  • Onboard new client relationships and products following account acceptance policies
  • Interpret complex legal documents to ensure transaction compliance
  • Gain working knowledge of GCTC systems (PIVOT, iManage, CDO Suite)
  • Prepare and review payment waterfall calculations and distribute investor funds
  • Coordinate monthly/quarterly investor reporting
  • Analyze asset portfolios, perform cash reconciliations and compliance testing
  • Provide client-centric service, anticipate needs, and resolve issues
  • Identify operational risks and propose mitigation ideas
  • Possibly manage, hire, and/or train staff to meet objectives
  • Maintain cross-functional communication across reporting and compliance functions
  • Assist in preparing reporting for Corporate Risk
Key requirements
  • Bachelor's degree, or equivalent work experience
  • Typically eight to ten years of relevant experience in trust administration, relationship management, CRE CLO/CMBS financial reporting, accounting, or financial analysis
  • Excellent communication and collaboration across functions
  • Quality problem-solving and negotiation skills
  • Strong customer focus and responsiveness
  • Knowledge of CRE CLO/CMBS securitizations
  • Experience with CRE finance and mortgage fundamentals
  • Working knowledge of legal and regulatory rules

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