Overview In this hybrid role, you'll design and deliver learning solutions to improve team capability, compliance, and performance at West. You'll partner with SMEs, Quality, Operations, HR, and L&D to create scalable, measurable training across formats. You'll apply adult learning principles and modern design methods to translate complex information into practical learning experiences. Your work helps support patient-focused outcomes and continuous capability building at scale.
Compensation / Benefits- benefit programs
- lifelong learning and development opportunities
- inclusive workplace
- support for physical, mental, emotional, and financial health
- sustainability commitments (implied)
- global collaboration opportunities
Responsibilities- Identify learning needs, performance gaps, and outcomes with stakeholders
- Conduct analyses (needs, task, audience) to determine appropriate learning approaches
- Design and develop learning solutions using ADDIE, SAM, Bloom's Taxonomy and evidence-based practices
- Create objectives, curricula, storyboards, guides, assessments, job aids, and performance support tools
- Develop knowledge checks and practical exercises to measure training effectiveness
- Build learning content with Articulate Storyline, Rise, Captivate, Camtasia or similar tools
- Manage multiple design projects against timelines and quality standards
- Coordinate with global L&D colleagues to standardize design templates and processes
- Use AI-enabled tools responsibly in line with company standards and data privacy
Key requirements- Bachelor's degree in relevant field
- Minimum 5 years of instructional design or related L&D work
- Experience designing learning solutions for adult learners in corporate/manufacturing/regulated environments
- Proficiency with eLearning authoring tools (Articulate Storyline, Rise, Captivate)
- Experience with LMS and stakeholder collaboration to validate materials
- Stakeholder engagement
- Strong facilitation and communication
- Project management and organizational skills
- Articulate Storyline
- Articulate Rise
- Adobe Captivate
