Overview Senior Salesforce Administrator at Fortinet owns and optimizes the Salesforce platform to align with business objectives and scale with growth. You will design scalable solutions, configure ARM/Revenue Cloud, and manage data governance across Salesforce, Data 360, and Agentforce integrations. The role emphasizes collaboration with sales, marketing, IT, and business leaders to deliver effective Salesforce outcomes. You will shape pricing, quoting, approvals, and data security while driving adoption and governance in a fast-paced environment.
Compensation / Benefits- medical, dental, vision, life and disability insurance
- 401(k)
- 11 paid holidays
- vacation time
- sick time
- comprehensive leave program
Responsibilities- Manage and optimize Salesforce configurations, security, workflows, and automation with emphasis on Lead, Contact, Campaign, and Campaign Member objects
- Analyze business needs and design scalable Salesforce solutions aligned with best practices and goals
- Configure, maintain, and enhance Salesforce ARM (Revenue Cloud) for pricing, quoting, approvals, and sales processes
- Manage Data 360 (Data Cloud) configurations and access permissions
- Handle Agentforce creation permissions and migrations of Agentforce Agent configurations
- Leverage declarative tools (Flow, Lightning App Builder) and collaborate with developers on Apex/Visualforce solutions
- Evaluate and oversee integrations with third-party apps and internal systems within security and governor limits
- Provide end-user support, troubleshooting, and training to improve adoption
- Ensure data governance, integrity, reports/dashboards, and monitor governor limits for actionable insights
- Track and coordinate platform changes and maintain security posture
- Collaborate with business leaders, sales, marketing, and IT to gather requirements and deliver Salesforce solutions
Key requirements- 10+ years of Salesforce administration experience in complex environments
- Salesforce ARM/RCA experience is highly desirable; CPQ experience is good to have
- Strong ability to design and implement scalable Salesforce solutions
- Business-level communication skills in English (oral and written)
- Experience with flows, permissions, sharing rules, custom objects, and validation rules
- Experience with Apex, Visualforce, and Lightning Components (a plus)
- Understanding of SFDC Governor Limits and monitoring them (a plus)
- Understanding of security controls and related policies (e.g., Shield) (a plus)
- Salesforce Administrator and ARM/RCA certifications are highly desirable
- Data management tools experience (Excel Connector, Data Loader, Demand Tools, Excel VBA)
- Experience with Data 360 Cloud is a big plus
- Experience configuring and setting up AgentForce is a big plus
- Understanding of Channel model business is a plus
- U.S. work authorization without sponsorship
- strong communication with stakeholders
- cross-functional collaboration
- training and user enablement
- Salesforce ARM/RCA
- CPQ (desirable)
- Salesforce Flow
