Overview As Retail Region Leader, you oversee a large geographically distributed retail and small business team to deliver strong sales, service, and operations. You will drive performance across branches, align with regional leadership on strategies, and cultivate a culture focused on an exceptional client experience. You'll manage financial performance, risk controls, and staff development to support community and business growth. This role offers impact through shaping regional operations and cross-team collaboration within a mission driven bank. You will work with senior leaders to advance the community banking model and deliver measurable results.
Compensation / Benefits- medical, dental, vision
- life insurance
- 401k plan
- vacation and sick days
- paid holidays
- pension plan / RSUs / deferred compensation (where applicable)
Responsibilities- Lead and instill purpose, mission and values across regional retail and small business teams
- Drive performance in productivity, growth, sales, service and operations
- Establish consistent communication across leaders and teams to support client experience
- Coach and manage teams to exceed performance standards
- Oversee balanced financial performance and assign performance levels to branches
- Manage revenue enhancement and expense control, facilities and product sales/service
- Review key financial reports to ensure regional branch performance aligns with goals
- Collaborate with Region President and Market Presidents to execute the community bank model
- Support community growth and business growth across teams
- Maintain internal controls and prioritize operational risk management
- Oversee branch resources: hiring, onboarding, engagement, development, retention
- Oversee expenses and compliance/risk activities
Key requirements- Bachelor's degree or equivalent education and related training
- Ten years of financial services experience
- Three years of leadership experience
- Strong interpersonal, sales and relationship management skills
- Strong written and verbal communication skills
- Ability to lead groups and handle multiple priorities under time constraints
- Sales execution and direct sales leadership across large geographies
- Previous sales management experience in financial services
- strong interpersonal skills
- excellent written and verbal communication
- leadership and people management
- sales leadership
- financial performance analysis
- operational risk awareness
