Team Leader

As a Team Leader at Primark, drive sales and deliver an outstanding customer experience by guiding a team of colleagues. You will partner with the store management to maintain high standards, stock, and merchandising while fostering a positive, inclusive culture. This role focuses on developing people, supporting daily operations, and ensuring fast, friendly service at scale. You'll lead by example in a growing global fashion retailer that values accountability and collaboration.

• robust onboarding
• competitive benefits
• work-life balance
• career growth
• global expansion opportunities
• empowerment to succeed

• Lead, motivate, and develop a team to deliver excellent customer service and achieve sales goals
• Collaborate with management to run daily store operations and uphold high standards
• Provide clear direction, coaching, and in-the-moment feedback to employees
• Maintain stock levels, size availability, and merchandising to maximize sales
• Oversee floor presentation, replenishment, and pricing accuracy
• Allocate tasks, manage schedules, and prioritize daily priorities
• Support opening/closing, store duty management, and safety checks
• Address customer feedback and escalate issues when needed
• Coach and develop colleagues through onboarding and ongoing development
• Ensure effective use of retail technologies and communicate with English-speaking customers and staff

• Ability to lead, motivate, and manage a team effectively
• Strong customer service skills and problem-solving
• Excellent organizational and time management abilities
• Adaptability to changing store needs and customer demands
• Clear, effective communication with customers, colleagues, and management
• Proficiency with retail technologies (cash registers, self-checkouts, tablets, handheld POS)
• Fluent English for customer interactions and team leadership

• leadership
• communication
• customer focus
• cash registers
• self-checkouts
• tablets