Overview In this Property Manager role at Hines, you drive smooth day-to-day property operations while delivering a first-class hospitality experience. You will blend real estate knowledge with a hospitality culture to manage site operations, vendor relationships, and service quality. You'll lead cross-functional teams and coordinate events that foster a welcoming community, contributing to a portfolio renowned for excellence. This is a chance to impact property performance, occupant experience, and sustainable practices at a global firm.
Compensation / Benefits- comprehensive training
- competitive compensation
- robust benefits
- generous vacation packages
Responsibilities- Manage daily property operations and vendor relationships
- Conduct routine property inspections and initiate work requests
- Oversee space management and site-wide operations
- Coordinate projects, complex requests, and multi-trade work orders
- Plan and coordinate installation and maintenance of assets
- Analyze operational data and prepare reporting on services, work orders, and cost savings
- Assist with property financial activities and budgeting
- Ensure compliance with government, industry, regional, and company programs
- Contribute to emergency procedures and life-safety readiness
- Train, mentor, and develop property personnel to deliver best-in-class hospitality
- Lead cross-functional teams including third-party providers to uphold Hospitality Standards
- Coordinate community-focused event programming
- Align property engagement and services with service level standards
- Ensure adherence to corporate objectives and policies
Key requirements- Bachelor's degree or 2+ years of professional experience
- Education/work focus in business administration, hospitality, real estate, or related field (preferred)
- Supervisory experience strongly preferred
- Financial experience including P&L responsibility, budgeting, cost analysis, accounting
- Strong interpersonal skills and passion for guest experiences
- High emotional intelligence and creative problem-solving
- Organizational, analytical, and project management abilities
- Professional communication skills (verbal and written)
- Ability to work in a fast-paced, dynamic environment
- Initiative and proactive leadership
- Proficiency in Microsoft Office and adaptability to new software
- customer service orientation
- emotional intelligence
- leadership and mentoring
- effective communication
- problem-solving
- Microsoft Office
