Overview As a Key Account Manager at Zones, you will act as the IT subject matter expert and trusted partner for clients, driving strategic relationships and expanding Zones' footprint. You'll manage a portfolio of prospects, collaborate across regions, and tailor solutions that address real business needs. This role blends relationship-building with solution selling in a fast-paced, collaborative environment. You will help Zones scale by connecting client goals with core products, cloud services, and managed solutions.
Compensation / Benefits- comprehensive benefits package including medical, dental and vision
- life insurance and disability insurance
- voluntary accident, hospitalization and critical illness insurance
- 401(k) with matching provision
- paid time off and personal sick leave as per state requirements
Responsibilities- Develop and manage strategic client relationships to understand and address business needs
- Engage in product, services, and solution selling across core products, cloud, and managed services
- Upsell, cross-sell, and attach solutions to maximize margins using a consultative approach
- Coordinate internal Zones resources and collaborate with sales, marketing, channel partners, and other departments to maximize opportunities
- Navigate client discovery and sales cycles within local and global organizations
Key requirements- 5-7+ years of outside field sales experience in IT within home territory
- Ability to navigate global organizations to run discovery and facilitate sales cycles
- Experience carrying a sales quota with documented achievement
- CRM/database experience
- Knowledge of professional and managed services
- Proactive, collaborative, and target-driven mindset
- Prospector/Closer
- Sales instinct and active listening
- Collaborative and team-oriented
- CRM database experience
- Knowledge of professional and managed services
- Understanding of core IT products and solutions (cloud, managed services, professional services)
